STORE POLICIES

Privacy:

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

​

Delivery:

When will I get my order?

Usually, it takes 5 - 10 business days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows:

● USA: 3–4 business days

● Europe: 6–8 business days

● Australia: 2–14 business days

● Japan: 4–8 business days

​● International: 10–20 business days

 

Returns:

We will gladly accept returns for defective and/ or missing items. If there’s something wrong with your order, please let us know by contacting us at fashionfindzstudios@gmail.com!

​

Please refer to our size charts and if you have any questions please contact us.

​

Refunds:

Refunds are only offered to customers that receive the wrong items or damaged/ defective items. If any of these apply, please contact us at fashionfindzstudios@gmail.com with photos of wrong/damaged items and we’ll sort that out for you.